Hotel Operations
This module covers the fundamentals of hotel operations, including front desk management, housekeeping, and food & beverage services.
- Key Topics:
- Front Desk and Guest Services
- Housekeeping Management
- Food and Beverage Operations
Hospitality Marketing
Focus on marketing strategies in the hotel industry, including digital marketing, customer loyalty programs, and social media outreach.
- Key Topics:
- Branding and Positioning
- Digital Marketing in Hospitality
- Customer Relationship Management
Leadership and Strategic Management
Training in leadership skills and strategic thinking necessary for top management roles in the hospitality industry.
- Key Topics:
- Leadership Styles
- Strategic Planning
- Risk Management in Hospitality